Contact Us
If you need to contact Non Gamstop Casinos, this page explains what we can help with, what to include in your message and where to go for problems we can't solve. We are a review and information site. We are not a casino, and we can't see or change anyone's casino account.
Use the contact route shown in the site header or footer on fudgeina.com. We have not published a phone number or postal address on this page, so please treat any other channel claiming to be us with caution.
What we can help with
- Corrections: a bonus figure, payment detail or rule in one of our reviews looks out of date or wrong.
- Reader feedback: something was unclear, or you want a topic explained, such as wagering requirements, withdrawal limits or identity checks.
- Questions about our method: how we assess and rank casinos. You can read more on About Us.
- Business enquiries: partnership or editorial questions. Commission does not buy a higher ranking.
- Site problems: broken links, display errors or pages that won't load.
What we can't help with
We can't resolve a dispute with a casino, release a withdrawal, reopen a closed account or confirm the status of a payment. We also can't guarantee any outcome from a complaint. Those matters sit with the operator and, where one applies, its licensing body or an independent dispute service.
Getting a faster, more useful reply
- Give the page address or the name of the casino you are writing about.
- Quote the statement you are questioning and say what you think is different.
- Include a link or screenshot of the casino's own terms, if you have one, with the date you saw it.
- Leave out passwords, full card numbers and identity documents. We never need them.
Casino terms change often. Offers shown on our pages are the operators' advertising, so check the current conditions on the casino's own site before you deposit. We review corrections against the operator's published terms, and we can't promise a reply time.
If you have a problem with a casino
Start with the casino's own customer support and keep a record of your messages, dates and any reference numbers. Then use its formal complaints procedure. Many operators name an independent dispute service in their terms, so check which one applies. Our guide to terms and conditions explains the clauses that most often matter, such as bonus cashout limits, expiry dates and verification requirements.
Overseas-licensed casinos are not covered by the UK Gambling Commission in the same way as UK-licensed sites. That can limit where you can take a complaint. Check the licence details in the casino's footer and terms before you play.
If gambling is causing you harm
You don't need to contact us first. Support is available now:
- GamCare: free, confidential help through the National Gambling Helpline, 0808 8020 133.
- GAMSTOP: a free service that lets you self-exclude from online gambling companies licensed in Great Britain.
- Operator tools: deposit limits, loss limits, time-outs and self-exclusion in your account settings.
- Blocking software: tools that stop gambling sites loading on your devices.
Our Responsible Gambling page covers these options in more detail. Gambling is for adults aged 18 and over, and it should never be treated as income or a way out of money worries.
Looking for casino comparisons instead?
If you came here by accident, our main guide to non GamStop casinos for UK readers compares the casinos we have researched, with their advertised offers and the conditions attached. Information was last checked on 30 September 2026.
A note on scams
We will never ask for your casino password, card details or a payment to "release" winnings. If someone claiming to represent Non Gamstop Casinos asks for any of these, don't respond.